Service Delivery Engineer | Singular | Tech Talent
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Singular
Service Delivery Engineer
Tags
#Tbilisi
Singular
Service Delivery Engineer
#Tbilisi
Field
Operations
Category
Operations
Location
Tbilisi
Commitment
Full-time
Seniority
Unspecified
Show
Apply Now

Duties and Responsibilities

  • Organize service deployment process & ensure that required dependencies are resolved for the deployment;
  • Assist in developing and implementing a deployment plan;
  • Analyze and troubleshoot deployment issues in a timely manner;
  • Communicate with Release Manager and DEV team to gather required information for the release, including all technical and configuration change log;
  • Collaborate with System Engineers to define software stack setup and configuration;
  • Collaborate with System Engineers to establish sustainable operations regarding system monitoring and notifications, log management, and regular maintenance activities;
  • Provide monitoring, interventions tools for L1/L2/NOC teams;
  • Create troubleshooting guides and KB articles for L1/L2/NOC teams;
  • Provide infrastructure support for DEV teams;
  • Collaborate with DEV team to advocate the implementation of better application health monitoring and health assessment mechanisms;
  • Manage the automation of CI/CD/Release pipelines;
  • Manage service infrastructure setup and configuration;
  • Manage deployments and environment maintenance;
  • Measure production system performance;
  • Early detection of possible service malfunctions and/or possible service damage;
  • Take ownership of critical product support process (P1/P2 incident management and severe problem management), provide incident reports and sanity action plan;
  • Manage service configuration;
  • Handle configuration versioning and consistency;
  • Create and maintain service maps;
  • Identify unused services & manage their efficient decommission and discontinuation;
  • Related duties as assigned.

Qualifications

  • 2+ years of experience in Linux system administration;
  • Knowledge of the basics of DevOps;
  • Proficiency in Linux administration (specifically Ubuntu);
  • Knowledge of Web Services & APIs;
  • Proficiency in Chrome dev tools;
  • Basic knowledge of SQL;
  • Basic knowledge of Docker;
  • Basics of Monitoring and Log management tools usage and configuration;
  • Solid knowledge application Configuration Management;
  • Basic knowledge of scripting languages and tools (bash, python, awk, etc);
  • Solid knowledge of API clients such as Postman;
  • Knowledge of the English language.

Benefits

  • Competitive comps&bens package;
  • Career and professional advancement;
  • Training and learning opportunities – Online Learning Portals, Public Lectures, Conferences;
  • Insurance package –5☆ family insurance;
  • International work experience;
  • Travel opportunity;
  • Outstanding working environment (x-box, birthday celebrations, team-buildings);
  • Relocation Opportunity.
Field
Operations
Category
Operations
Location
Tbilisi
Commitment
Full-time
Seniority
Unspecified
Show
Apply Now